Harbortouch - Simplify your Hospitality management

>>>HARBORTOUCH HOSPITALITY FEATURES & BENEFITS

>>Simplify Daily Management

  • Easy-to-use software
    • - Intuitive design using visual display drastically reduces training time
    • - Touch-screen interface enables fast, accurate service
  • Integrated payment processing
    • - Eliminates the need for additional equipment
    • - Process credit, debit and check transactions from the POS system
  • Automatic order routing to kitchen increases speed and order accuracy
    • - Orders transmitted directly from server stations to the kitchen
    • - Serve more customers by keeping servers on the floor

>>Benefits for Table Service and Casual Dining Restaurants

  • Table tracking
    • - View occupied tables, available tables and tables waiting to be cleared
  • Payment management
    • - Allows for a central cashier or for servers/bartenders to manage your customer’s payments
    • - End-of-shift reports are available by register and by employee
  • Sales tracking
    • - Generate sales reports by employee, time, product and productivity
    • - Assess which employees are selling the most
  • Graphical table map
    • - You can design an on screen table layout similar to the physical layout of your restaurant
  • Table management
    • - Separate checks by seat or dollar amount and track bar tabs

>>Benefits for Quick Service Restaurants

  • Customer management
    • - Assign customer phone numbers for to-go orders
    • - Quick and accurate order fulfillment increases customer satisfaction
  • Monitor stock depletion by:
    • Recipe - Reduced each time an order is placed
    • Customer - Inventory that is potentially reduced for each customer (i.e. straws, napkins)
    • Day - Inventory that is potentially depleted on a daily basis
    • Employee - Inventory that is reduced with each employee shift
    • Shift - Items such as disposable gloves, hairnets, etc
  • Drive-thru management
    • - Confirmation to ensure that customers receive the proper order
    • - Order timers monitor the length of each sale at the drive-thru
  • Kitchen video display
    • - Quickly relay order information to the kitchen for rapid order fulfillment

>>Additional Features for Merchants

  • Improve communication with custom kitchen messages
    • - Servers can communicate directly with the kitchen while remaining on the floor
    • - Kitchen messages can display in another language
  • Assign names to tabs
    • - Ensure order accuracy and improve customer satisfaction
    • - Avoid food deliveries to the wrong table
  • Organize ordering options
    • - Utilize customized menus
    • - Touchscreen menu simplifies and expedites ordering
  • Save time with automatic end-of-day resets and reporting functions
    • - Displays and resets server end-of-shift totals
    • - Harbortouch automates reporting to decrease bookkeeping costs
  • Reduce shrinkage by monitoring inventory
    • - Servers can’t provide complimentary food to friends
    • - Reports allow you to track food/supply usage and stock levels